Effective Date: 15th Sep, 2024.

Welcome to High Home Technical Works LLC (“HHTW”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website https://hhts.ae (the “Website”). By accessing or using the Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We collect both personal and non-personal information when you visit or use our Website:

Personal Information

  • Contact Information: Name, email address, phone number, and company details that you provide when submitting forms or inquiries.
  • Transactional Information: Details of the products or services you have requested, purchased, or inquiries made via the Website.

Non-Personal Information

  • Usage Data: Information about your interaction with the Website, including IP addresses, browser type, device type, referring websites, and pages viewed.
  • Cookies: Small data files that are placed on your device to track your activity on the Website. Cookies help us improve your browsing experience, but you may disable them through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Providing Services: To respond to inquiries, process orders, and provide the services requested.
  • Improving User Experience: To analyze and understand how users interact with the Website, improving its functionality and content.
  • Marketing Communications: To send you promotional materials, special offers, and updates about our products and services if you have opted in to receive such communications.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist us with website hosting, data analytics, marketing, and customer support.
  • Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, or to protect the rights and safety of HHTW, our customers, or the public.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include the use of SSL encryption, firewalls, and secure data storage. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal data and correct any inaccuracies.
  • Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise these rights, please contact us at info@hhts.ae.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Website. You can control the use of cookies through your browser settings. Disabling cookies may limit certain features of the Website.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@hhts.ae
  • Phone: +971 50 737 4990
  • Address: 8 Airport Road, Better Homes Building, Dubai, UAE

By using our Website, you consent to the collection and use of your personal information as outlined in this Privacy Policy. Thank you for trusting High Home Technical Works LLC with your data.